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電話營銷技巧之攻心術

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電話營銷技巧之攻心術

發布日期:2019-10-14 作者: 點擊:

SHULIANSHIYONGDEZHUANYESHUYU

极速快三手机投注平台  1KEHUXIANGXINNICHANPINHUOFUWUDELIYOUSHIXIANGXINNI,RANGKEHUXIANGXINNIDEQIANTISHI,NIDUINIDECHANPINHUOFUWUSHIFEICHANGSHUXIDE,FEICHANGZHUANYEDE。RUHERANGKEHUXIANGXINNIDEZHUANYE,MEIYOUQITABANFA:ZHUANYEDEYUYAN。RUGUONISHIZUODIANNAOXIAOSHOUDE,RUGUONILIANCPUDEZHUPINHEBEIPINDOUJIESHIBUQINGCHUDEHUA,KEHUBUXUANZENISHIDUOMEDEMINGZHI。QIANWANBUYAOZAIKEHUTIWENNIDESHIHOUCHUXIAN:ZHEGECANSHUWOBUSHIHENLEJIE;WOYAOWENWENJISHURENYUAN;WOXUYAOKANKANSHUOMINGSHU;WOZAIYOUJIANZHONGGEINISHUOMINGDENGYUYAN。YIDINGYAOSHULIANDESHIYONGZHUANYESHUYU,DANCICHUYAOZHUYI:ZHUANYESHUYUBUSHIYUEDUOYUEHAO,YUESHENYUEHAO。SHIYONGZHUANYESHUYUDEQIANTISHIKEHUNENGGOUTINGDONG,RUGUONIPANDUANKEHUBUNENGTINGDONGDESHIHOU,KEYIQIADANGDELIYONGJULIZI,DABIFANGDENGXIUCILAIGEIKEHUJIESHI。DIANHUAXIAOSHOUQIEJIGUOYOUBUJI,YAOZUODESHISHIBANGONGBEI。

极速快三手机投注平台  2FAYINGUIFANDEPUTONGHUA

极速快三手机投注平台  NIRUGUOZONGSHINANQIANGBEIDIAODESHUOHUA,QINGNILIKAIDIANHUAYINGXIAOZHEGEZHIWEI。RUGUOBEIJINGDEKEHUTINGDAODESHIBUJIANDUANCHUXIANDE“ZHONGBUZHONG”ZHEYANGDEHENANHUA。RUGUOGUANGDONGDEGONGSITINGDESHIBUJIANDUANCHUXIANXIAOSHENYANGNEIYANGDEDONGBEINIANGNIANGQIANG,TAHUIXIANGXINNI,JINERXIANGXINNIDEGONGSISHIFEICHANGZHENGGUIDEMA。NIDEFAYINJIUXIANGNIQUHEKEHUJIANMIANTANPAN,RUGUONISHIBIAOZHUNDEPUTONGHUAFAYIN,JIUXIANGNICHUANLESHENZHENGZHUANG,QIEFEICHANGZHENGJIE,RUGUONISHI“XIANGYIN”,JIUXIANGSHICHUANLENIUZIKU,HUATXU,KEHUGENGXIANGXINEIYILEI,BUYONGWOZAISHUOMINGLEBA!SHENGMINGYIXIA:WOTAOYANHENANDEPIANZI,DANBUTAOYANHENANREN,WOTAOYANXIAOSHENYANG,DANBUTAOYANDONGBEIREN。RUGUONIHUANBUNENGSHUOYIKOUBIAOZHUNDEPUTONGHUA,QINGMEITIANZHUNSHIKANXINWENLIANBO,BINGJIANCHIHEZHUCHIRENXUESHUOHUA。CHENGGONGZONGXUYAOSHIQUSHENME。RUGUORANGNISHIQUNIDEXIANGYIN,HUANLAIKEHUDEXINREN,WOXIANGWULUNCONGGERENHUANSHIGONGSIKAOLV,DOUSHIBIYAODE,QIEZHIDEDE。

  3YONGBUXIAOSHIDEWEIXIAO

极速快三手机投注平台  NIZAINAQIDIANHUAQIAN,YINGGAIXIANDUIZHENIZHUOZISHANGDEJINGZIKANKANZIJISHIXIAODEMA?RUGUONIXIANGRANGKEHUTIGAODUINIDEXINRENDU,NEISHOUXIANNIYAOZUODAODESHIKEHUNENGTINGNIJIANGHUA。MEIYOURENYUANYIHEYIGEYINCHENZHELIANDERENSHUOHUA。BUYAOYINWEIDUIFANGKANBUDAO,NIDELIANBUJIROUHUIYINGXIANGNIDEFAYIN,NISHIZAIWEIXIAOHUANSHIYINCHEN,DUIFANGHUIQINGXIDEGANSHOUDAO。RUGUONIBUXIANGSHUOLELIANGJUHUAJIURANGDUIFANGGUANIDEDIANHUA,QINGNIWEIXIAO。SHIJIESHANGZUIWEIDADETUIXIAOYUANQIAO·JILADECENGSHUO:“DANGNIXIAOSHI,ZHENGGESHIJIEDOUZAIXIAO。YILIANKUXIANGMEIRENLICAINI。”WEIXIAOSHIWEIXIAOZHEDETONGXINGZHENG,YINCHENSHIYINCHENZHEDEMUZHIMING。

  4YOULIYOUJIEDELIMAOYONGYU

  LIMAOYONGYUSHIYIGERENSUZHIDETIXIAN,YEDAIBIAOLEYIGEGONGSIDEZHENGTISUZHI。

  您好,麻煩您一下,謝謝!請您幫個忙,對不起,打擾您了,耽誤您幾分鐘等等。要在恰當的時候說出來。但不要掛最邊上,要有理有節,否則客戶會反感,適得其反。要做到適可而止。這個火口比較難于把握,需要經驗,一個是看對什么什么身份的人,一個是看在談什么樣的事情,這個要靠經驗的積累,而且要隨機應變。這就像菜譜中最難把握的。適量,少許等詞語,是最關鍵的,也是最不好把握的。

微信圖片_20180516093847_副本.jpg


5BIYAODEGONGWEI

  DIANHUAYINGXIAOYUANHEKEHUZHIJIANDEXINRENGUANXIBUTONGYUJUNCHEN,FUZI,FUQI,PENGYOU,TONGSHI,SHANGSIHEXIASHUZHIJIANDEXINRENGUANXI,SHIYIZHONGQIANCENGCIDEXINRENGUANXI,SHIYIZHONGLINJIEYULIYIHEXINRENZHIJIANDEGUANXI。YINGXIAORENYUANQIANWANYAOKONGZHIHAOZHEZHONGGUANXI,KEHUYONGYUANSHIKEHU,YINGXIAORENYUANHEKEHUZHIJIANYONGYUANBUKENENGCHENGWEIZHENZHENGDEPENGYOU,CHUFEIBUZAIBAOCHIKEHUHEYINGXIAORENYUANZHIJIANDEGUANXI。QIANWANBUYAOQUSHANYIDEHENIDEKEHUFABIAONIDE“ZHONGYAN”,ZHONGYANYONGYUANNIER。RUGUOYAOKEHUXINRENNI,BIYAODE,SHENZHIWEIXINDEGONGWEISHIBIXUDE,JISHINIBUYUANYI,YEBUYAORANDUIFANGCHAJUE。FOUZESHIDEQIFAN。YAORANGDUIFANGGANJUESHIZHENCHENGDE,RUGUONINENGZUODAOZHENDESHIFAZINEIXIN,GONGXINI,NIJUBEILECHENGWEICHENGGONGYINGXIAORENYUANDEQIANZHI。

极速快三手机投注平台  GONGWEISHIYISHU,CONGSHENGYINJIUNENGTINGCHUNINSHIGECHENGGONGRENSHI;TINGNINSHUOLEJIJUWOJIUGANJUEDAONINDUIZHEFANGMIANZHENZHUANYE,CONGNINDESHENGYINWOJIUNENGGANSHOUDAONIDEJINGYEJINGSHEN......DOUSHIBIJIAOJINGDIANDEGONGWEIYONGYU,RUGUONISHUODESHIHOUSHIZHENCHENGDE,NEIXIAOGUOHUIHENHAO,DANQIEJIGUOFENDEGONGWEI,GUOFENDEGONGWEIHUIRANGKEHUGANJUEBUZHENSHI。CONGERJIANGDIDUINIDEXINRENDU。

  6ZHENCHENGDETIWEN

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  7NAIXINDELINGTING

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  8SHIDANGDEGUANXIN

极速快三手机投注平台  KEHUHEYINGXIAORENYUANBUNENGCHENGWEIZHENZHENGDEPENGYOU,DANBUDAIBIAONIBUKEYIBIAOSHIYIXIAPENGYOUSHIDEGUANXIN。BIRU,KEHUZAIKAICHE,NIYAOMASHANGJIESHUDIANHUA,BINGZHUFUDUIFANGKAICHEMANDIAN,ZHUYIANQUAN,BIRUKEHUZAICHUCHA,NIKEYIBIAOSHIZAIWAIMIANYAOZHUYIYINSHIWEISHENGHEBAONUANDENG,BIRUKEHUZAIJIAJIEDEDIANHUA,YAOZHUYISHUNBIANWENHOUJIAREN.....ZHEYANGDEYUYANDOUNENGLAJINNIHEKEHUZHIJIANDEGUANXI。BUSHIPENGYOU,DANNENGGANSHOUDAOPENGYOUSHIDEGUANHUAI。ZHEYANGKEHUJIUHUIZENGJIADUINIDEXINRENDU。MEIYOURENHUIJUJUESHANYIDEGUANXIN。DANZAIBIAOSHIZHEXIEGUANXINDETONGSHI,YEBUYAOGEIKEHUZAOCHENGAIMEIDEGANJUE,YOUQISHINANKEHUHENVXIAOSHOUZHIJIAN。

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  9KENDINGJIANJIEDEYUQI

  DIANHUAYINGXIAOZHEZHONGFANGSHIBENSHENYOUTAZAIGOUTONGSHANGDEJUXIANXING,SUOYIZAIYUYANBIAODASHANGYIDINGYAOJIANJIE。RANGKEHUCONGJIANJIEDEYUYANSHANGGANSHOUDAONIGONGSICHULIWENTIDEJIANJIE,ZENGQIANGDUINIDEHAOGAN。GENGBUYAOZAIDIANHUAZHONGHENGHENGJIJI,CHANGSHIJIANDETINGDUN,DUIBUQINGCHUDEWENTIGUYIRAOKAI,YANBUDAYIDENG,DOUHUIZAOCHENGKEHUDUINIDEXINRENDUJIANGDI。

  10YONGYUANBUYAODAIKOUTOUYU

  電話營銷是一個正常的商務活動,不同于日常的聊天。語言上一定要規范。尤其不能出現一些土語,口頭語,俚語等不規范的語言。這樣的銷售人員就想你在和客戶談判突然你一陣咳嗽,并把痰直接吐在了地毯上。用腳想客戶都不會和你合作,更談不上信任。


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